Call & Contact Center Expo
Call & Contact Center Expo is held in georgia on 9 to 10 September 2026 showing the companies news of United States and internationals related to sectors Industry
Call & Contact Center Expo at a glance
Quick numbers to help you scope your booth strategy.
What to know about Call & Contact Center Expo
This show attracts a high concentration of regional BPO lead-buyers and IT decision-makers specifically looking to upgrade legacy telephony and AI-driven automation stacks. Unlike broad tech shows, the audience here focuses heavily on measurable ROI, workforce management (WFM) efficiency, and reducing agent churn in high-volume environments.
Attendees are often operational managers who care about UI and agent experience; have a demo station at desk height where they can physically interact with the software interface.
This audience is skeptical of 'AI' buzzwords; show up with specific case studies detailing deflection rates and average handle time (AHT) reductions to win over technical buyers.
Many local Georgia-based financial services and healthcare firms attend; ensure your booth staff can discuss HIPAA or PCI compliance as it’s a frequent barrier to entry.
The show floor is dense and noisy; use directional audio or high-quality noise-canceling headsets for demos to ensure potential leads can actually hear your USP.
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